Question 1

What is Salamtak.care?

Accepted Answer

Salamtak.care is the world's first truly independent platform for accessing German healthcare from abroad. We match international patients with German hospitals and specialists based purely on medical case numbers (Fallzahlen) and quality reports—not on commissions or partnerships. Our transparent pricing (€99 or €299) and portable patient records make us fundamentally different from traditional medical tourism agencies.

Question 2

How is Salamtak different from other medical tourism agencies?

Accepted Answer

Traditional agencies earn 15-30% commissions from hospitals, creating conflicts of interest. They only recommend partner clinics that pay them. Salamtak earns zero commissions from hospitals. We charge you a transparent fixed fee (€99 or €299) and recommend hospitals based solely on their medical case numbers and quality reports. Your interests come first, always.

Question 3

How much does Salamtak cost?

Accepted Answer

We have two transparent fixed fees: €99 for second opinion or cost estimate (Kostenvoranschlag) organization, and €299 for full treatment organization in Germany. Both include lifetime access to your anonymous portable patient record. That's it—no hidden fees, no commissions, no surprises.

Question 4

How fast is the process?

Accepted Answer

Very fast. You receive an instant confirmation after payment. Within 3 hours, your anonymous patient record is created and accessible worldwide. Within 12 hours, you receive hospital recommendations and next steps. This is significantly faster than traditional agencies that take days or weeks.

Question 5

What is the 'portable patient record'?

Accepted Answer

Your portable patient record is a secure, anonymous digital file containing all your medical information. It's accessible worldwide via a unique link (e.g., salamtak.care/patient-record/SAL-2025-1119-359). You can share it with any doctor, anywhere, anytime—for second opinions, follow-up care, or future treatments. It's yours for life.

Question 6

How do you match me with hospitals?

Accepted Answer

We use Germany's publicly available Fallzahlen (case number) data. Hospitals that perform more procedures for your specific condition have more expertise. For example, a hospital performing 500 heart surgeries per year has far more experience than one performing 50. We cross-reference case numbers with quality reports, complication rates, and patient outcomes to find the best match for you.

Question 7

Are there any hidden fees?

Accepted Answer

No. Our €99 or €299 fee is all you pay to Salamtak. Hospital and treatment costs are separate and paid directly to the clinic. We provide transparent cost estimates upfront so you know exactly what to expect. We earn zero commissions from hospitals.

Question 8

Do I need to speak German?

Accepted Answer

No. Our AI assistant Sara speaks multiple languages and guides you through the entire process. Many German hospitals have international patient departments with English-speaking staff. We coordinate everything for you.

Question 9

Is my data safe?

Accepted Answer

Yes. We comply with GDPR (European data protection law) and German medical data protection standards. Your patient record is anonymous (identified only by case number, not your name). All data is encrypted, stored securely in Germany, and never shared without your explicit consent.

Question 10

Can I use Salamtak from any country?

Accepted Answer

Yes. Salamtak serves patients worldwide. Our AI assistant Sara speaks English, German, Arabic, and Russian. We've helped patients from Saudi Arabia, Egypt, UAE, Turkey, Russia, Jordan, Kuwait, and many other countries access German healthcare.

Frequently Asked Questions

General

Pricing & Fees

Process & Timeline

Patient Record

Medical Specialties

Trust & Safety

Getting Started

Still Have Questions?

We Value Your Privacy